As part of embracing continuous improvement, ¼«ËÙÁùºÏ²Ê institutionalized campus-wide process improvement efforts by creating the Office of Management and Budget (OMB) in 2012. OMB is "home" to the Continuous Improvement Program and the ¼«ËÙÁùºÏ²Ê Process Improvement & Training (PIT) Crew.
Since its inception, the PIT Crew has grown and expanded its toolbox to support the evolving needs of ¼«ËÙÁùºÏ²Ê departments and teams. The PIT Crew currently provides facilitation support focused on organizational process creation, process improvement and strategic planning.
PIT Crew’s team of highly trained facilitators guide teams through:
- Change conversations
- Goal setting
- Work flow mapping
- Implementation planning
- Change management
The PIT Crew primary goals include supporting teams to:
- Streamline processes from business to academics,
- Reduce cost while providing high quality service,
- Provide high quality, in-house process improvement and planning facilitation support,
- Contribute the cross-departmental knowledge and skills of its members to the broader ¼«ËÙÁùºÏ²Ê community, and
- Provide professional development opportunities for ¼«ËÙÁùºÏ²Ê team members.
PIT Crew-supported projects help ¼«ËÙÁùºÏ²Ê achieve its Strategic Planning Goals and Strategic Enrollment Plan as well as maintaining institutional accreditation.