About Recharge
FY24 OIT Recharge Center Rates
OIT Data & Communications Services (previously Telephone Services)
Voice & Data
This service includes installation, repair and restoration of telephones, voice mail, related network/voice cabling, as well voice communication related services, such as a call center functionality and voice menus.
- Billed annually for telephone equipment rental, dial tone, support, and network infrastructure.
- Billed monthly for moves, additions and changes.
Storage, Rack Space, Servers & Database Administation
These recharge centers provide two levels of storage services (with or without backups) and two levels of server/database administration for department-owned server(s) as well as backup and maintenance of department owned server(s). For servers, rack space, database administration or extended storage a Service Level Agreement (SLA) with OIT can be organized by submitting a ticket with the NTS Service Desk. Storage, rack space, servers and database services are billed annually, typically in August. A storage capacity 鈥減ull鈥 done at the beginning of the fiscal year is used for storage billing.
OIT Servers & Shared Storage Recharge
- Annual billing and ad hoc for new service during the fiscal year
- Server/Database Administration Ad hoc billing via Service Level Agreement (SLA)
OIT Rack Space Recharge
- Rack Space/Server hosting via Service Level Agreement (SLA)
NOTE: All ad hoc recharge services will be billed by month-end. Annual recharge billing will be processed during the first half of each fiscal year.
Related Links
OIT Recharge Contact:
Vicki Wallner - Butrovich, Suite 103
Email: vlwallner@alaska.edu Ph: (907) 474-6901
The Service Level Agreement (SLA) is now available to view and sign via a Google Form. To create your own SLA, please click the following link:
Additional services and support packages for servers/database administration can be acquired through a negotiated Service Level Agreement (SLA). For more information on customized service and support through an SLA, please call the NTS Service Desk at 450-8300.
If you have any problems accessing the form please contact Tamara Clark (tlclark@alaska.edu).
Online Bill Printing
Departments can now view/print their OIT Telephone Services phone bill online!
**Please send your UA username to Vicki Wallner (vlwallner@alaska.edu) to gain access to our online phone billing system.**
Once she enters your UA credentials in our system you can then login using your UA username and password to view/print your phone bill at the link below: